If you encounter errors using ISM, you can refer to the log files for your endpoint to help with troubleshooting.
To access the log files:
- Navigate to the logs folder in your ISM installation directory. For example: C:\Program Files\Veracode\ISM\veracode_ism\logs
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Open the log file relevant to your issue.
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endpointinstaller.log records the events of the endpoint installation.
- smartendpoint.log records the endpoint activity.
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To access your scan logs, you must contact Veracode Technical Support.