Reset a user password in the Veracode Platform
Users can have their passwords reset by requesting a password reset at the Veracode Platform log in screen, or by having an Administrator issue a password reset email.
Before you begin:
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You must have the Administrator role to reset the password of another user. 
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Verify the identity and email address of the user before issuing a password reset. 
To complete this task:
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In the Users tab on the Administration page, select the user you want to manage. 
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Verify the email address of the user. If you need to change the email address, save your changes before selecting the password reset link. 
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Select Send a Change Password Email. 
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Select Ok. 
Results:
The user receives an email containing a special link to allow them to reset their password. The link expires one hour after Veracode sends the email.