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Configure multifactor authentication for a new user account

If your administrator configured your account to require multifactor authentication, you must set up your authentication method the first time you log in to the Veracode Platform.

Before you begin:

You must have an activated account that requires multifactor authentication.

To complete this task:

  1. Go to veracode Platform.

  2. Enter your username and password. Your username is most likely your email address.

  3. Select Sign in.

  4. Select Setup under your authentication method. You can use the Google Authenticator option for any TOTP-compliant authentication application, such as Duo Mobile.

  5. Complete the additional steps for your authentication method:

    • If you select Okta Verify or Google Authenticator, select your mobile device type and follow the authentication instructions.
    • If you select Security Key or Biometric Authenticator, select Enroll and, then, insert the USB key or initiate the built-in authenticator setup.
  6. If your account uses fingerprint or biometric multifactor authentication, update your authentication provider to use the correct URL for one of the two Veracode sign-in pages. You can use the URL for signing in to the Veracode Platform or the URL for signing in using the IDE plugins and the Veracode CLI, but not both. You can use both URLs in an authenticator app.

You must enter a code for the selected authentication method every time you log in to the Veracode Platform.