On the All Courses tab, you can contact eLearning team members to prompt them to finish an incomplete course, retake a failed course, or congratulate them for passing a course.
To complete this task:
Click the envelope icon in the Action column. An email message opens with a recipients list and email text.
Edit the recipients, subject line, and body of the email.
Optionally, send the email to the users who have passed, failed, or did not complete the course.