Troubleshooting Software Composition Analysis

This section helps you remedy common problems and understand how better to use Software Composition Analysis (SCA).

Issue

I need to open a support case with Veracode Technical Support.

Solution

Provide this information to Veracode Technical Support:

• The package manager and version you are using.

• The agent CLI, CI, and plugins you use for scanning, and their versions.

• The environment variables, flags, and directives you use for scanning.

• Your debug logs, which you can get with any of these commands:

  • In your terminal: srcclr scan --debug
  • In a CI: curl -sSL https://download.sourceclear.com/ci.sh | DEBUG=1 bash
  • In a CI: export DEBUG=1 curl -sSL https://download.sourceclear.com/ci.sh | bash

• The project you are scanning with the correct directory structure.

• The command you use to start the scan and answers to these questions:

  • Was your scan only a SRCCLR scan or did you use other environment variables?
  • Did you use a CI script to perform the scan?