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Troubleshooting Integration Authentication

This section helps you remedy common problems and understand how better to use Veracode integration authentication.

Issue

I have received one of these messages:

  • Received fatal alert: handshake_failure
  • Peer not authenticated error
  • System.Net.WebException was unhandled. Message=The request was aborted: Could not create SSL/TLS secure channel
  • OpenSSL::SSL::SSLError: Received fatal alert: handshake_failure
  • The underlying connection was closed: An unexpected error occurred on a send.
  • Could not create SSL/TLS secure channel

Solution

If you are using an integration that attempts to connect over TLS 1.0 or 1.1, you might receive one of these error messages. See Using TLS with Veracode Integrations.