Reset a Forgotten Password

Getting Started with Veracode

Publication
Getting Started with Veracode
Edition date
2023-02-03
Last publication
2023-02-03T16:59:22.540087

If you forget the password for your Veracode account, you can reset it.

To complete this task:

  1. From the Veracode Platform login page, click Need help signing in? > Forgot password?.
  2. Enter your Veracode username, which is usually an email address.
  3. Click Reset via Email.
  4. Click Continue. Veracode sends you an email in response to your reset request.
  5. In the email from Veracode, click Reset Password. Clicking this button opens your browser to your Veracode Platform security question.

    Note: The Reset Password link expires one hour after you request the reset.

  6. Answer your security question.

  7. Click Reset Password.
  8. Enter your new password in the New password and Repeat password fields.
  9. Click Reset Password.